Accessibility Statement

VR is committed to ensuring the accessibility of its digital services in accordance with the Act on the Provision of Digital Services 306/2019.

This accessibility statement applies to the VR Group website.

Compliance status

The VRGroup.fi website partially meets accessibility requirements.

Non-accessible content

The content listed below is not accessible according to WCAG criteria for the following reasons:

Structure

  • Not all headings are programmatically marked as headings, and heading levels are not always used logically. (WCAG 1.3.1)
  • Image and icon text alternatives are not always descriptive for screen reader users. (WCAG 1.1.1)
  • Table header cells are not programmatically marked, making tables difficult to understand with a screen reader. (WCAG 1.3.1)
  • Some lists are not programmatically marked as lists, making them difficult to comprehend with a screen reader. (WCAG 1.3.1)

Navigation

  • It is not always clear if links will open attachments or lead outside the website. (WCAG 2.4.4)
  • Not all pages have unique titles. (WCAG 2.4.2)

Videos

  • The audio track of videos does not always convey all essential content, such as text presented on the video. (WCAG 1.2.3)

Preparation of this accessibility statement

This statement was prepared on September 4, 2024.

The statement is based on an evaluation by a third party to determine if the service meets the requirements of the Act on the Provision of Digital Services 306/2019.

The statement was last updated on July 16, 2025.

Feedback and contact information

Did you notice an accessibility issue on our service? Please let us know, and we will do our best to provide the information and content in an accessible format as soon as possible.

You can report this to [email protected].

VR's communications team is responsible for the website's accessibility and handling feedback.

Enforcement procedure

If you notice accessibility issues on the website, please provide feedback to the website administrator first. It may take up to 14 days to receive a response. If you are not satisfied with the response or do not receive one within two weeks, you can submit feedback to the Finnish Transport and Communications Agency Traficom. The Saavutettavuusvaatimukset.fi website of the Finnish Transport and Communications Agency Traficom provides information on how to file a complaint and how the matter will be handled.

Contact information of the regulatory authority

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus(at)traficom.fi
telephone switchboard 029 534 5000