Contact details for the media

Looking for more information for your newspaper article or perhaps an interviewee from VR for a radio show? You can contact our media desk, who will help you with your article.

We serve the media via phone at +358 29 434 7123 and by email at [email protected]. We are available by email during office hours. After 4 PM on weekdays, on public holidays, and during weekends, please contact us by phone — at those times, we assist the media in urgent disruption situations.

We consider professional reporters of established media, such as magazines, newspapers, radio and television, to be media representatives. Thus, we do not consider, for example, the authors of blogs, social media websites, websites or occasional publications to be media representatives.

Our published releases can be found here.

Customer service advice for train travel

You can find information about train traffic and exceptions on VR's Traffic info page. VR's customer care assists our customers in matters related to rail travel.

In other inquiries, we direct you to contact our switchboard at +358 (0)29 4343. Please submit commercial cooperation proposals for the marketing departments of the business units.

We communicate proactively and reliably in accordance with the company's basic mission and principles.

VR Group media desk

We serve media representatives by phone at: +358 (0)29 434 7123
and by email at: [email protected]

Traffic info

You can find information about the current traffic situation on VR's website

Who is responsible for what?

VR is responsible for operating trains and providing services, the Finnish Transport Infrastructure Agency for the railway network and platform areas, Fintraffic for traffic control and passenger information at stations and HSL for public transport in the capital region.