Contact details for the media
Our communications unit serves media representatives at +358 (0)29 434 7123 and at [email protected]. We can be contacted during office hours. We serve media representatives in acute disruption situations on weekdays after 4 p.m., public holidays and weekends.
We consider professional reporters of established media, such as magazines, newspapers, radio and television, to be media representatives. Thus, we do not consider, for example, the authors of blogs, social media websites, websites or occasional publications to be media representatives.
Our published releases can be found here.
Customer service advice for train travel
In other inquiries, we direct you to contact our switchboard at +358 (0)29 4343. Please submit commercial cooperation proposals for the marketing departments of the business units.
We communicate proactively and reliably in accordance with the company's basic mission and principles.
Who is responsible for what?
VR is responsible for operating trains and providing services, the Finnish Transport Infrastructure Agency for the railway network and platform areas, Fintraffic for traffic control and passenger information at stations and HSL for public transport in the capital region.